Warranties, Disclaimers, and Legal Rights

Terms of Service

Last Updated on August 17th, 2009

These terms apply to your use of the websites located at www.Top5AutoresponderReviews.com and Top 5 Autoresponder Reviews’s applications and interfaces for mobile devices (collectively, the “Site”). By accessing, browsing, crawling, scraping or in any way using the Site, you agree to these terms, our privacy policy posted here, and all other guidelines or policies referenced herein (collectively, the “Terms of Service”).

PLEASE READ THE TERMS OF SERVICE CAREFULLY. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF THE TERMS OF SERVICE. DO NOT USE THE SITE IF YOU ARE UNWILLING OR UNABLE TO BE BOUND BY THE TERMS OF SERVICE.

1. Definitions.

1. A “user” is someone who accesses, browses, crawls, scrapes, or in any way uses the Site. The terms “you” and “your” refer to you, as a user of the Site. The terms “we”, “us”, “our”, and “Top 5 Autoresponder Reviews” refer to Top 5 Autoresponder Reviews! Inc., a Delaware corporation.

2. “Content” means text, images, photos, audio, video, and all other forms of data or communication. “Your Content” means Content that you submit or transmit to or through the Site, such as ratings, reviews, compliments, invitations, and information that you display as part of your account profile. “User Content” means Content that users submit or transmit to or through the Site. “Top 5 Autoresponder Reviews Content” means Content that we create and make available on the Site. “Third Party Content” means Content that is made available on the Site by parties other than Top 5 Autoresponder Reviews or its users, such as data providers who license data to Top 5 Autoresponder Reviews for use on the Site. “Site Content” means all of the Content that is made available on the Site, including Your Content, User Content, Third Party Content, and Top 5 Autoresponder Reviews Content.

2. Eligibility.

You must be at least 18 years old and a resident of the United States. Residents of Canada are instead bound to our Canadian Terms of Service; residents of the United Kingdom are bound to our U.K. Terms of Service; and residents of Ireland are bound to our Ireland Terms of Service. All others are prohibited from using the Site. If you use the Site on behalf of a company, entity, or organization, you must be an authorized representative with the authority to bind it to the Terms of Service (which authority you hereby exercise).

3. Changes to the Terms of Service.

We may modify the Terms of Service from time to time. When changes are made, we will notify you by making the revised version available on this webpage and will indicate at the top of this page the date that revisions were last made. You should revisit these Terms of Service on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms of Service. Your continued use of the Site after any posted modification to the Terms of Service indicates your acceptance of the modification.

4. User Accounts.

To use some of the features on the Site, you may be required to create an account and provide information about yourself to us. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason. There are two types of accounts:

1. A “Personal Account” is an account for your personal, non-commercial use only. In creating a Personal Account, we ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else (e.g., adopt the identity of a celebrity or your next-door neighbor), provide an email address other than your own, or create multiple Personal Accounts.

2. A “Business Account” is an account to be used solely for the purpose of representing your business on the Site. In creating or updating a Business Account, you must be an authorized representative of the business in question, and you must provide complete and accurate information about yourself and the business you represent, including a photo of yourself to be displayed in connection with your Business Account. You may not provide an email address that is not your own or create multiple Business Accounts for the same business.

5. Use of the Site.

We grant you permission to use the Site subject to the restrictions in these Terms of Service. In using the Site, you may be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Top 5 Autoresponder Reviews does not endorse such Content, and cannot vouch for its accuracy.

6. Restrictions on Use.

You agree that you will not, and will not assist or enable others to:

1. use the Site to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the Site;

2. use the Site to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;

3. use the Site for promotional or commercial purposes, except as expressly allowed in writing by Top 5 Autoresponder Reviews;

4. use the Site in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting shill reviews;

5. use the Site for keyword spamming or to otherwise attempt to manipulate natural search results;

6. use the Site to promote bigotry or discrimination against protected classes;

7. use the Site to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

8. use the Site to submit or transmit pornography or illegal content;

9. use the Site to solicit personal information from minors or to harm or threaten to cause harm to minors;

10. use the Site in violation of the Terms of Service or any applicable law;

11. modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content (other than Your Content), except as expressly authorized by Top 5 Autoresponder Reviews;

12. reverse engineer any portion of the Site, except as may be permitted under the law;

13. remove or modify any copyright, trademark or other proprietary rights notice on the Site or on any materials printed or copied off of the Site

14. record, process, or mine information about other users;

15. use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the Site or any Site Content;

16. access, retrieve or index the Site to for purposes of constructing or populating a searchable database of business reviews;

17. reformat or frame any portion of the Site;

18. take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on Top 5 Autoresponder Reviews’s technology infrastructure;

19. attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means; use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”); use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; make excessive traffic demands; use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.

7. Permission to Use Your Content.

We may use Your Content in a number of different ways, including displaying it on the Site, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms (”Other Media”). As such, you irrevocably grant us permission to use Your Content for any purpose. You also irrevocably grant the Site’s users and the users of any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content.

8. Responsibility for Your Content.

You alone are responsible for Your Content. You assume all risks associated with Your Content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by Top 5 Autoresponder Reviews.

You may expose yourself to liability if, for example, Your Content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

9. Use of Content.

We may remove or reinstate User Content from time to time at our sole discretion. For example, we may remove a review if we believe it violates our content guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.

Top 5 Autoresponder Reviews and its licensees may display advertisements and other information adjacent to or included with Your Content on the Site and Other Media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

10. Copyright Dispute Policy.

We have has adopted the following policies and procedures toward copyright infringement in accordance with Title 17, United States Code, Section 512(c), which is part of the Digital Millennium Copyright Act (”DMCA”). The address of Top 5 Autoresponder Reviews’s Designated Agent to Receive Notification of Claimed Infringement (”Designated Agent”) is provided at the bottom of this section. It is Top 5 Autoresponder Reviews’s policy to (i) respond to notices of alleged copyright infringement that comply with the DMCA; and (ii) terminate the accounts of those determined by Top 5 Autoresponder Reviews to be “repeat infringers”.

1. Procedure for Reporting Copyright Infringements. If you are a copyright owner or agent thereof, and believe that your copyright is being infringed in connection with the Site, please send a written notification to the Designated Agent detailing the alleged infringement. Your written notification must include:

1. Identification of the copyrighted work that you claim has been infringed;

2. Identification of the Content on the Site that allegedly infringes upon the copyrighted work at issue, and information reasonably sufficient to permit Top 5 Autoresponder Reviews to locate such Content;

3. A statement by you that you have a good faith belief that the use of the Content identified in your notice in the manner complained of is not authorized by the copyright owner, its agent, or the law;

4. A statement by you that you attest, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and

5. Your physical or electronic signature, together with your contact information (address, telephone number and, if available, email address).

Please note that Top 5 Autoresponder Reviews may, at its sole discretion, send a copy of such notices to third parties for publication. For example, your letter (with personal information removed) may be forwarded to Chilling Effects (http://www.chillingeffects.org) for publication. Please note that you may be subject to liability under Section 512(f) of the DMCA if you materially misrepresent that content on the Site infringes your copyright.

2. Procedure to Supply a Counter-Notice to the Designated Agent. If you believe that Content has been mistakenly removed from the Site pursuant to this DMCA policy, you may send a written counter-notice to the Designated Agent including the following:

1. Identification of the Content that was removed, and the location on the Site where it would have been found prior to its removal;

2. A statement under penalty of perjury that you have a good faith belief that the Content was removed as a result of a mistake or misidentification;

3. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is located outside the United States, for any judicial district in which Top 5 Autoresponder Reviews is located, and that you will accept service of process from the person who provided notification under 512(c)(1)(C) or an agent of such person; and

4. Your physical or electronic signature, together with your contact information (address, telephone number and, if available, email address).

3. Address for Designated Agent. Please contact Customer Support at the following address:

support@top5autoresponderreviews.com

The Designated Agent should only be contacted in connection with the issues raised in this Section. All other inquiries directed to the Designated Agent will not be responded to; instead, such inquiries should be made through the procedures referenced in Sections 15 or 22 below.

11. Content Feeds.

We make some of the Site Content (the “Feed Content”) available via Real Simple Syndication and Atom feeds (the “Feeds”). You may access and use the Feeds in order to display Feed Content on your personal computer, website, or blog, provided that (a) your use of the Feeds is for personal, non-commercial purposes only, (b) your display of the Feed Content links back to the relevant pages on the Site and attributes Top 5 Autoresponder Reviews as the source of the Feed Content, (c) your use or display of the Feed Content does not suggest that Top 5 Autoresponder Reviews promotes or endorses any third party causes, ideas, web sites, products or services, (d) you do not redistribute the Feed Content, and (f) your use of the Feeds does not overburden Top 5 Autoresponder Reviews’s systems. Top 5 Autoresponder Reviews reserves all rights in the Feed Content and may terminate the Feeds at any time. Please select “Partnerships” on our contacts page here to inquire about other possible uses of the Feeds.

12. Site Availability.

We reserve the right to modify, update, or discontinue the Site at our sole discretion, at any time, for any or no reason, and without notice or liability.

13. Unauthorized Access.

We reserve the right to exercise whatever lawful means we deem necessary to prevent unauthorized access to or use of the Site, including, but not limited to, technological barriers, IP mapping, and contacting your Internet Service Provider (ISP) regarding such unauthorized use.

14. Investigations.

We are under no obligation to monitor the Site or Site Content. However, we reserve the right to investigate possible violations of the Terms of Service, block users from the Site, and refer matters to law enforcement authorities for further investigation. We may disclose information to third parties, including Your Content, in accordance with the privacy policy posted here.

15. Feedback.

1. Dissatisfaction. If you are dissatisfied with the Site, please provide feedback through our contacts page here. Your only other remedy with respect to any dissatisfaction with (i) the Site, (ii) the Terms of Service, (iii) any policy or practice of Top 5 Autoresponder Reviews in operating the Site, or (iv) any content or information transmitted through the Site, is to terminate the Terms of Service and your account.

2. Suggestions and Improvements. By sending us any ideas, suggestions, documents or proposals (”Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, publish, distribute and sublicense the Feedback.

16. Termination.

1. We may terminate or suspend your account or ability to use the Site, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use the Site if you breach the Terms of Service or are suspected of involvement in illegal activity. Any such termination or suspension could prevent you from accessing your account, the Site, Your Content, Site Content, or any other related information.

2. You may terminate the Terms of Service at any time by closing your account, discontinuing your use of any and all parts of the Site, and providing Top 5 Autoresponder Reviews with a notice of termination here under the drop-down heading “Help me use Top 5 Autoresponder Reviews” with the sub-topic “Close my account”. If you close your account, we will use commercially reasonable efforts to stop displaying your account profile on the Site, but may continue to display Your Content where it implicates other users (e.g., compliments that you have sent to other users and comments that you have posted to Top 5 Autoresponder Reviews Talk).

3. In the event of any termination, whether by you or us, Sections 7, 9, 10, 14, 15, 16, 17, 18, 19, and 21 of the Terms of Service will continue in full force and effect, including our right to use Your Content as detailed in Section 7.

17. Ownership.

We own the Top 5 Autoresponder Reviews Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world (the “IP Rights”) associated with the Top 5 Autoresponder Reviews Content and the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Top 5 Autoresponder Reviews Content in whole or in part except as expressly authorized by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and the Top 5 Autoresponder Reviews Content are retained by us.

18. Warranties, Disclaimers, and Limitations of Liability.

1. THE SITE AND ALL SITE CONTENT IS MADE AVAILABLE TO YOU ON AN “AS IS” BASIS. TOP 5 AUTORESPONDER REVIEWS MAKES NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO (1) THE OPERATION AND FUNCTIONALITY OF THE SITE, (2) THE ACCURACY, INTEGRITY, COMPLETENESS, QUALITY, LEGALITY, USEFULNESS, SAFETY, AND IP RIGHTS OF ANY OF THE SITE CONTENT, INCLUDING BUT NOT LIMITED TO THE ACCURACY OF BUSINESS REVIEWS AND BUSINESS INFORMATION LISTED ON THE SITE, AND (3) THE PRODUCTS AND SERVICES ASSOCIATED WITH THE SITE OR SITE CONTENT, INCLUDING BUT NOT LIMITED TO THE PRODUCTS AND SERVICES SOLD BY BUSINESSES LISTED ON THE SITE. TOP 5 AUTORESPONDER REVIEWS FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, THAT YOU OBTAIN FROM TOP 5 AUTORESPONDER REVIEWS OR THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION, OR CONDITION NOT EXPRESSLY STATED HEREIN.

2. TOP 5 AUTORESPONDER REVIEWS DISCLAIMS ALL LIABILITY FOR ANY (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (B) LOSS OF PROFITS, (C) BUSINESS INTERRUPTION, (D) LOSS OF OR DAMAGE TO REPUTATION OF TOP 5 AUTORESPONDER REVIEWS OR ANY THIRD PARTY, OR (E) LOSS OF INFORMATION OR DATA.

3. TOP 5 AUTORESPONDER REVIEWS FURTHER DISCLAIMS ALL LIABILITY FOR ANY LOSS OR DAMAGE ARISING OUT OF YOUR USE OF THE SITE AND SITE CONTENT. YOUR USE OF THE SITE AND SITE CONTENT IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY RESULTING LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO ANY LOSS OF DATA OR DAMAGE TO YOUR COMPUTER FROM VIRUSES THAT MAY BE DOWNLOADED TO YOUR COMPUTER IN THE COURSE OF USING THE SITE.

4. TOP 5 AUTORESPONDER REVIEWS ALSO DISCLAIMS ALL LIABILITY FOR ANY LOSS OR DAMAGE ARISING OUT OF YOUR COMMUNICATIONS OR DEALINGS WITH ANY OF THE BUSINESSES, ADVERTISERS, OR USERS ON THE SITE. YOUR COMMUNICATIONS OR DEALINGS WITH SUCH BUSINESSES, ADVERTISERS, AND USERS ARE SOLELY BETWEEN YOU AND THEM, THOUGH TOP 5 AUTORESPONDER REVIEWS RESERVES THE RIGHT TO MONITOR DISPUTES BETWEEN YOU AND THEM.

5. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU RESIDE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS SHALL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.

6. TOP 5 AUTORESPONDER REVIEWS’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CAUSES WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION (WHETHER SUCH LIABILITY ARISES DUE TO NEGLIGENCE, BREACH OF CONTRACT, MISREPRESENTATION OR FOR ANY OTHER REASON), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (I) THE AMOUNT PAID, IF ANY, BY YOU TO TOP 5 AUTORESPONDER REVIEWS IN CONNECTION WITH THE SITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR (II) US$100.00.

19. Indemnity.

You agree to indemnify and hold Top 5 Autoresponder Reviews, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of the Site, (ii) your violation of the Terms of Service, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Top 5 Autoresponder Reviews reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Top 5 Autoresponder Reviews. Top 5 Autoresponder Reviews will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

20. Third Parties.

1. The Site may include links to other websites (each, a “Third Party Site”). We do not control or endorse any Third Party Site, and you agree that we are not responsible for the availability or contents of such Third Party Sites.

2. Some of the Third Party Content, including some of the business listing information and business photos on the Site, is the proprietary and copyrighted work of The Local Data Company Limited and 118 Data Resource Limited. Your may not distribute, sell, rent, sublicense, or lease such Third Party Content, in whole or in part to any third party; and you may not use it for any other purpose other than your personal, non-commercial use.

3. Some of the Third Party Content was licensed from Acxiom Corporation. For all such information, the following applies: “This information is proprietary to Acxiom Corporation and is protected under U.S. copyright laws and international treaty provisions. This information is licensed for your personal or professional use and may not be resold or provided to others. You may not distribute, sell, rent, sublicense, or lease such information, in whole or in part to any third party; and you will not make such Acxiom information available in whole or in part to any other user in any networked or time-sharing environment, or transfer the information in whole or in part to any computer other than the PC used to access this information.”

4. Some of the Site’s mapping features are powered by Google Inc., the use of which is also governed by the terms of use located at http://maps.google.com/help/terms_maps.html (or such other URL as may be updated by Google Inc.). Some of the Site’s mapping features are powered by Microsoft Corporation, the use of which is also governed by the terms of use located at http://go.microsoft.com/fwlink/?LinkId=21969. Microsoft Corporation’s privacy policy can be found here: http://go.microsoft.com/fwlink/?LinkId21970.

21. Miscellaneous.

1. If there is any dispute about or involving the Site or Top 5 Autoresponder Reviews, you agree that any such dispute will be governed by the laws of the State of California without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts in San Francisco County, California.

2. No agency, partnership, joint venture, or employment is created as a result of the Terms of Service, and you do not have any authority of any kind to bind us in any respect whatsoever.

3. We may provide you with notices, including those regarding changes to the Terms of Service by email, regular mail or postings on the Site.

4. Except as otherwise stated in Section 20 above, nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.

5. The Terms of Service contain the entire agreement between you and us regarding the use of the Site, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms of Service.

6. Any failure on our part to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

7. If any provision of the Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms of Service shall otherwise remain in full force and effect and enforceable.

8. The Terms of Service are not assignable, transferable or sublicensable by you except with Top 5 Autoresponder Reviews’s prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms of Service shall be void.

9. The section titles in the Terms of Service are for convenience only and have no legal or contractual effect.

22. Contact and Violations.

Please contact us with any questions regarding the Terms of Service. Please report any violations of the Terms of Service to our legal department through the contacts page here.

23. Marks.

Top 5 Autoresponder Reviews and the Top 5 Autoresponder Reviews logo including the “burst” symbol are proprietary service marks of Top 5 Autoresponder Reviews! Inc.

This privacy policy applies to your use of the Top 5 Autoresponder Reviews websites located at www.Top5AutoresponderReviews.com (collectively, the “Top 5 Autoresponder Reviews Sites”), but not does apply to any third party sites that may be linked to them, or any relationships you may have with the business listed on the Top 5 Autoresponder Reviews Sites.

The terms “we”, “us”, and “Top 5 Autoresponder Reviews” refer to Top 5 Autoresponder Reviews! Inc. The terms “you” and “your” refer to you, as a user of any of the Top 5 Autoresponder Reviews Sites. The term “personal information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

BY USING THE TOP 5 AUTORESPONDER REVIEWS SITES, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE TOP 5 AUTORESPONDER REVIEWS SITES.

I. Information We Collect and How We Use It

We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

Account information. If you create an account to take advantage of the full range of services offered on the Top 5 Autoresponder Reviews Sites, we ask for and record personal information such as your name and email address. We use your email address to send you updates and news, and contact you on behalf of other users (such as other users who send you compliments, personal messages, or favorite reviews). You may choose not to receive e-mail of this type by accessing the “Account” tab on the Top 5 Autoresponder Reviews Sites and updating your notification settings.

Submissions. We store and may publicly display your submissions in order to provide the services that we offer. When we display your submissions, we do so together with your account name (first name and last initial). The term “submissions” refers to the information that you submit or post to the Top 5 Autoresponder Reviews Sites for public display, such as business ratings, reviews, photos, compliments, and the information that you display as part of your account profile.

Feedback. If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.

Personal messaging. In order to allow you to send and receive personal messages to other registered users of the Top 5 Autoresponder Reviews Sites, we record the messages that you send and receive using the Top 5 Autoresponder Reviews Sites’ personal messaging feature.

Activity. We record information relating to your use of the Top 5 Autoresponder Reviews Sites, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Top 5 Autoresponder Reviews Sites and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Top 5 Autoresponder Reviews Sites. You cannot be identified from this aggregate information.

Cookies. We send cookies to your computer in order to uniquely indentify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Top 5 Autoresponder Reviews Sites may not work properly or at all.

Enforcement. We may use the information we collect in connection with your use of the Top 5 Autoresponder Reviews Sites (including your personal information) in order to investigate, enforce, and apply our Terms of Service and Privacy Policy.

II. Transfer of Information

We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions).

We may share your personal information with third parties to provide you with services that we offer through the Top 5 Autoresponder Reviews Sites, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.

We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Service and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.

We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.

We use third party advertising companies to serve ads when you visit the Top 5 Autoresponder Reviews Sites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

III. Others’ Information

You may choose to provide us with another person’s e-mail address so that person may be invited to create an account on this website and become your friend. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person’s e-mail address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of their personal information. All invitees are provided with the option not to receive further invitations. We may disclose such information if required to do so in order to comply with legal process, as described above.

IV. Links

The Top 5 Autoresponder Reviews Sites may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

V. Controlling Your Personal Data

To the extent you include personal information in your submissions (such as a photo of yourself), third parties may be able to identify you, associate you with your user account, and contact you. Third parties can also associate you with your user account using the member lookup feature on the Top 5 Autoresponder Reviews Sites, but only if the third party already knows your full name and you include information in your submission that allows the third party to distinguish you from other users who might share the same full name. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name, though doing so could detract from the credibility of your submissions.

Please also note that the personal messages you send or receive using the Top 5 Autoresponder Reviews Sites’ personal messaging feature are only private to the extent that you and the sender/recipient keep them private. For example, we do not have any control over whether a recipient of one of your personal messages publicly posts the contents of such a message.

As a registered Top 5 Autoresponder Reviews user, you can modify some of your personal information and your privacy preferences by accessing the “Account” section of this website. For example, you may choose not to receive e-mail solicitations from Top 5 Autoresponder Reviews by accessing the “Account” tab on the Top 5 Autoresponder Reviews Sites and updating your notification settings. Upon your request, Top 5 Autoresponder Reviews will use commercially reasonable efforts to close your account, and cease displaying your submissions on the Top 5 Autoresponder Reviews Sites; nevertheless, we may still retain your personal information in our systems. Registered users who wish to close their account should click here.

VI. Security

Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on the Top 5 Autoresponder Reviews Sites, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge that Top 5 Autoresponder Reviews is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

VII. E-mails and Opt-out

You may opt-out of receiving personal messages from specific users. In addition, you may opt-out of receiving notifications from us by changing your notification settings under the “Account” tab after you log on to a Top 5 Autoresponder Reviews Site. Unregistered users who receive e-mails from us may also opt-out of receiving further e-mails by following the instructions contained in our e-mails. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or Privacy Policy.

VIII. Terms and Modifications to this Privacy Policy

We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of the Top 5 Autoresponder Reviews Sites. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of the Top 5 Autoresponder Reviews Sites following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

IX. Dispute Resolution

If you believe that Top 5 has not adhered to this Privacy Policy you may write to the Top 5 Privacy Office at the following address:

Top 5

Privacy Officer

706 Mission Street

San Francisco, CA 94103

United States of America

E-mail: support@top5autroresponderreviews.com

In your letter, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.

X. Contacting the Website and Access to Your Personal Information

Upon written request, subject to certain exceptions, Top 5 Autoresponder Reviews will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information above. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you. We may charge you a fee to access your personal information to cover our costs; however, we will advise you of any fee in advance, which will be no more than any maximum fee prescribed by law.

If you have any questions about this Privacy Policy, the privacy practices of this website, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us using the contact information listed above.

Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the “Services”)-those who access some of our Services but do not have accounts (”Visitors”) as well as those who may purchase Products and/or pay a monthly service fee to subscribe to the Service (”Members”)-what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.

Personal Information Our Company Collects and How It Is Used

Introduction. Our company collects information in different ways from Visitors and Members who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Products and Services, and generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Registration: Members may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

However, in instances where our company and a partner jointly promote our Services, we may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.

In this instance, personal information may not be used by the partner for any other purpose. We may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

Our Company Partners and Sponsors: Some products and services may be offered to Visitors and Members in conjunction with an affiliate, independent contractor seller or non-affiliated partner. To provide Visitors and Members some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.

Additionally, our partners may have advertisements or co-branded Web Pages that are cosponsored by an affiliate, independent contractor seller, or non-affiliated partner. Our company may share non-identifying and aggregate information (except as described above), but not personal information, with such partners in order to administer the co-branded products or services offered.

Online Shopping: At some Web sites, you can purchase products and services or register to receive materials, such as a newsletter, catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information.

If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.

If you order services or products directly from our company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Online Advertisements: Our company may display our online advertisements. In those cases we share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers.

Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements or joint ventures. For instance, an advertiser or joint venture company tells us the audience they want to reach and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display or send the advertisement to the intended audience. Our company does not share personal information about its Visitors or Members with these advertisers or joint venture companies.

Responses to Email Inquiries: When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party.

Voluntary Customer Surveys: We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Promotions: Our company may offer polls, contests, sweepstakes, drawings, games, content, or other promotions that are sponsored by or cobranded with third parties. In certain instances, company may have to supply personally identifiable information of the winners to the third parties. Our company has no control over third parties’ use of this information.

You may be entered in a sweepstakes, contest, or other promotion, simply by making a purchase from us or by providing us with personally identifiable information for some other reason or purpose. When the winning entries are chosen, only the names and personally identifiable information of the winners are shared with the entity administering the sweepstakes or contest, so that they can notify the winners.

Special Cases: It is our company’s policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

However, we may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or Terms Of Service, or other user policies; to operate the Services properly; or to protect our company and our Members.

Notice of Compliance to California Residents Your California Privacy Rights Under The California Online Privacy Protection Act and the California Business and Professions Code

This privacy policy identifies the categories of personally identifiable information that our company collects through our Web site or online service, about individual consumers who use or visit our company’s commercial Web site or online service and the categories of third-party persons or entities with whom our company may share that personally identifiable information.

Our company does not maintain a process for an individual consumer who uses or visits our commercial Web site or online service to review and request changes to any of his or her personally identifiable information that is collected through our Web site or online service.

See the section below entitled “Revisions To This Policy” for a description of the process by which our company notifies consumers who use or visit our commercial Web site or online service of material changes to our company’s privacy policy for this Web site or online service.

The effective date of this privacy policy is listed at the end of this privacy policy under the heading, “Last updated.”

For the purposes of this policy and California compliance the following definitions apply:

Depending on the visitor’s activity, in our commercial Web site or online service, the following “personally identifiable information” may be collected, in addition to information set forth in other sections of this document.

The term “personally identifiable information” means individually identifiable information about an individual consumer collected online by our company from an individual and maintained

by our company in an accessible form, and may include any of the following:

(1) A first and last name.

(2) A home or other physical address, including street name and name of a city or town.

(3) An e-mail address.

(4) A telephone number.

(5) Any other identifier that permits the physical or online contacting of a specific individual.

(6) Information concerning a user that the Web site or online service collects online, from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.

“Cookies” and How Our Company Uses Them. A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. Our company may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.

If you are a Visitor or Member we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other Web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.

Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Our Company Commitment to Children’s Privacy. Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our Web site to persons eighteen years or older.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IS NOT MONITORED AS DOING SO.

Public Forums: Please remember that any information you may disclose in any Member Directory, or other public areas of our Web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Our Company’s Commitment to Data Security: Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Where to Direct Questions About Our Privacy Policy: If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site.

Revisions to This Policy: Our company reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.

Page protected by http://www.weblockpro.com/>WebLockPro.com. This page requires a JavaScript-enabled web browser.

I need the links to open up into a new page as well when one clicks on it.

just put all of the logos of the autoresponder sites that are in the top 5 on this links page and have them be clickable links so that when someone clicks on the site and it will go to my affiliate link of that website

Add a FAQ link at the bottom and have it open up into another page

Add this Content to FAQ page and change anything with Top 5 Autoresponder Reviews to Top5AutoresponderReviews.com and make the answers make sense :

General

What is Top5AutoresponderReviews.com ?

Is Top5AutoresponderReviews.com free?

Yes! You can use the site for free.

Why use Top5AutoresponderReviews.com?

Why not just email friends or ask them in person?

Top5AutoresponderReviews.com stands out from traditional word of mouth:

• By creating an easy and fun way for real locals to share opinions on the places they know and go.

• By fostering a vibrant community of locals who feel connected both on Top 5 Autoresponder Reviews and, gasp, in the real world.

• And, by connecting the well-written and insightful reviews to the actual human beings who wrote them — what we call Real People, Real Reviews.

Who uses Top 5 Autoresponder Reviews?

There isn’t a person out there who doesn’t need to Top 5 Autoresponder Reviews now and then, but Top 5 Autoresponder Reviews’s main users include:

• Locals who are always in the know about what’s cool and happening in their city, and enjoy sharing this knowledge.

• Real people who have visited a place or used a service — and want to share their real-life experiences and opinions with friends and other Top 5 Autoresponder Reviewsers.

• Visitors from other places or who have just moved to a particular city who want to quickly get an insider’s local perspective.

• Anyone who wants to find current and reliable reviews about something in a given neighborhood, city or area.

What should I be reviewing on Top 5 Autoresponder Reviews?

Top 5 Autoresponder Reviews is meant for just about any sort of local service or destination. Our biggest categories today are restaurants, bars, salons and retail businesses, but you can also use Top 5 Autoresponder Reviews to find reviews of everything, from doctors to tennis pros to parks and museums.

Who can see me and my reviews?

Visitors to Top 5 Autoresponder Reviews can see your first name and last initial (e.g., Jeremy S.), and can read your reviews. Only registered Top 5 Autoresponder Reviews users may vote on your reviews (”Useful”, “Funny”, “Cool”) or send you messages.

Can business owners message me after I review their business?

Business owners are real people too and sometimes they’d like to reach out to the people who have reviewed their business. We’ve created a feature that allows business owners to privately message those who have reviewed their business. If you’d prefer not to be contacted by business owners, you may change your settings here.

Is Top 5 Autoresponder Reviews in my hometown?

While Top 5 Autoresponder Reviews was started in San Francisco, we’re fostering active communities across the world. Currently, you can find us anywhere in the United States and parts of Canada, and you can expect to find us in your neighborhood soon if we’re not there already.

What is the “Top 5 Autoresponder Reviews Elite Squad”?

The Top 5 Autoresponder Reviews Elite Squad is our way of recognizing and rewarding those Top 5 Autoresponder Reviewsers who are active Top 5 Autoresponder Reviews evangelists and role models, both on and off the site.

Elite-worthiness is based on a number of things, some of which include well-written and personal reviews of local businesses and services, being accountable for those reviews (use of a real name and photo, etc.), creating useful lists, voting on reviews and complimenting other Top 5 Autoresponder Reviewsers, and good citizenship on Top 5 Autoresponder Reviews Talk.

When the thousands of readers who visit Top 5 Autoresponder Reviews see that Top 5 Autoresponder Reviews Elite badge on a member’s profile, we want them to rest assured in the warm and fuzzy knowledge that it stands for all that Top 5 Autoresponder Reviews – and the Top 5 Autoresponder Reviews community – can be!

If you think you or someone you know might be ready to be Top 5 Autoresponder Reviews Elite, send us an email telling us why to support@top5autoresponderreviews.com!

For more on the Top 5 Autoresponder Reviews Elite Squad, visit http://www.Top5AutoresponderReviews.com.

What are “Sponsored Results”?

When you do a search or look at a business you may see Sponsored Results, these are advertisements paid for by local businesses. For more information on opportunities for businesses to enhance their profile on Top 5 Autoresponder Reviews, please visit http://www.Top5AutoresponderReviews.com.

I’m a business owner and some reviews disappeared from my business’ page. What happened?

Reviews may come or go for a few different reasons:

• A user may have removed his or her review.

• Top 5 Autoresponder Reviews may have removed the review for violating our Review Guidelines or Terms of Service. See the related FAQ here.

• The review may have been suppressed by Top 5 Autoresponder Reviews’s automated software system. This system decides how established a particular reviewer is and whether a review will be shown based on the reviewer’s involvement on Top 5 Autoresponder Reviews. While this may seem unfair to you, this system is designed to protect both consumers and businesses alike from fake reviews (i.e., a malicious review from a competitor or a planted review from an employee). The process is entirely automated to avoid human bias, and it affects both positive and negative reviews. It’s important to note that these reviews are not deleted (they are always shown on the reviewer’s public profile) and may reappear on your business page in the future.

Note: Our support team cannot manually restore reviews that are not currently displayed, should you contact us about missing reviews you will receive the information above.

Will Top 5 Autoresponder Reviews remove bad reviews if a business pays for sponsorship?

Absolutely not. Reviews of Top 5 Autoresponder Reviews sponsors and non-sponsors are treated identically, and any complaints are handled by the same user support team, operating under the same Review Guidelines and Terms of Service.

While non-sponsors receive free email support, sponsors also have an account manager they can contact. Account managers do not handle complaints about reviews, and any complaints they receive about specific reviews are handed off to the user support team. Only a member of the user support team can remove a review and this team is not part of the sales organization. Please note that members of our user support team do not receive compensation tied to sales performance. It’s our version of checks and balances.

As you probably realize, negative reviews are a normal part of doing business (what company has never had an upset customer?), so you shouldn’t be surprised if you find the occasional negative review on your own page. While it’s important to look for patterns in your reviews (bread is stale, a problem employee, flat sodas), you should take any individual perspective with a grain of salt.

Does Top 5 Autoresponder Reviews allow sponsors to move bad reviews to the bottom of their page?

Absolutely not. Sponsors can highlight a single review at the top of their page, which is clearly marked with a heading denoting their sponsorship, and that the review has been chosen as the business owner’s favorite. Following that, review order is determined by a combination of recency and user voting, and this methodology is applied to all businesses, sponsors or not.

I’m a regular user (not a business owner) and my review isn’t showing on a certain business’s page when I’m logged out, but I still see it on my profile. What happened?

Some reviewers are more credible than others. For the most part, users can decide for themselves which reviewers they trust the most. We remove some of the guesswork by screening out reviews that are written by less established users. The process is entirely automated to avoid human bias, and it affects both positive and negative reviews. Since a user can become more or less established over time, your reviews can disappear and reappear over time, as well. Either way, we never actually delete your reviews, and they can still be found on the your personal profile page.

This system proves frustrating for some because it sometimes affects perfectly legitimate reviews. The flip side is that it helps protect against fake reviews from malicious competitors and disgruntled former employees. We think we’ve struck a balance that works well for business owners and consumers alike, but we welcome any thoughts you might have about how to refine the balance further.

Is Top 5 Autoresponder Reviews just a place for rants? How do the reviews break down by rating?

We crunched the numbers and here is what we’ve got (as of Sept 1, 2008):

As you can see, the majority of the reviews on Top 5 Autoresponder Reviews range from glowing to neutral (3 stars and up constitute 85% of all reviews).

How do I get the Useful, Funny, and Cool buttons at the bottom of my reviews?

Logged in users can vote for reviews they think are – you guessed it – Useful, Funny or Cool. When you are logged in, you will only see the “Edit” and “Remove” links below your reviews because you can’t vote on your own reviews. But others will be able to vote for your review. Once your review starts to get votes, you will see the Useful, Funny and Cool vote counts at the bottom of your reviews.

How is the review ordering for a business determined?

Top 5 Autoresponder Reviews Sort attempts to show reviews that help consumers make informed decisions. The order is determined by recency, user voting, and other review quality factors, which is why an older review may appear before a newer one. This method is applied to all businesses, sponsors or not. Keep in mind when viewing a business, you can also sort the reviews a few ways – including by date, votes and star rating.

How is the ranking of search results determined?

Top 5 Autoresponder Reviews’s search results are based on an algorithm that is designed to provide the best results based on a number of different factors including but not limited to the number or reviews and the star rating of a business and the text of the reviews themselves. We are constantly working on improving our search results so that we can deliver the most relevant local results to our users.

Profile

How do I verify my Top 5 Autoresponder Reviews account?

When you’ve completed the registration process, you will receive an email with a special link. Click it to verify your account. When the verification message arrives in your email in-box, click the verification link, or copy and paste it into your browser. Your account will be verified at this point. If it doesn’t work please let us know.

How do I change my basic account information?

To edit your profile or to change your account preferences, log in and click on the “Account Settings” link that appears at the top of any page. You will be able to edit your account preferences here.

How do I change my email address?

Your email addresses and password are found under “Account Settings” which appears in the upper right section of any page. Click that link and you will be taken to your Account Settings page, where you may edit any of your current settings.

Who can see my name?

Only your first name and last initial (e.g., Jeremy S.) will appear on the site. For more information about our use of your personal information, please see our privacy policy.

Can I Top 5 Autoresponder Reviews under multiple accounts?

No. It’s not ok for you to write multiple reviews from multiple accounts about the same business, so we delete multiple accounts when we see them.

What does “Follow This Reviewer” mean?

By clicking this link on a user’s profile you’ll be showing your appreciation for their reviews by becoming their fan. Also you’ll see their reviews first whenever you browse a business they’ve reviewed.

What are Bookmarks?

Similar to bookmarks in your web browser, bookmarks on Top 5 Autoresponder Reviews are a way for you to mark a business or review so you can remember to come back to it later. Bookmark buttons are conveniently located at the top of each business listing and at the bottom of business reviews. Clicking on a bookmark button adds that business to your list. You and others may look at your bookmark list by going to your profile and clicking on the “Bookmark” tab at the top of the profile. Users can always see their own bookmarks but may want to keep it private and prevent others from seeing it. “Private” can be clicked at the top of their listing. “Make Public” is the default and will allow anyone to see your bookmark list.

How do I make sure my reviews show up in Facebook?

The best way to get your reviews to show up in your feed is to do the following:

• Log in to Top 5 Autoresponder Reviews.

• Click on Account.

• Click on Sharing and follow the instructions to publish your reviews to Facebook and Twitter.

Writing Reviews

What makes for a great review?

Top 5 Autoresponder Reviews reviews are useful, funny and cool because people like you take the time to share thoughtful insights on local businesses and services.

The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the business special or the type of person who might also like this business.

You can now write a review update when you have a new experience to share about a business, but updating with only a re-hash of your original experience isn’t useful, funny, or cool.

What should I review?

Any local business, service or place with a physical presence is fair game for being reviewed on Top 5 Autoresponder Reviews. Think: restaurants, shops, bars, salons, spas, dentists, mechanics, parks, museums, etc.

Can I review a business I’m connected to?

You should not review your own business or a business at which you have been or are currently employed.

What if the business I’m reviewing gave me something for free or at a discount?

You should never accept freebies or discounts in exchange for reviews. For example, if a bar owner offers you a free drink in exchange for a 5-star review, you should not accept his or her offer.

Of course it’s ok if you were given something for free or at a discount independent of your review, but you should always disclose any special treatment, gifts, or discounts in your review. For example, if the restaurant manager gave you free appetizers on opening night, you should include that information in your review. Top 5 Autoresponder Reviewsing is about real, honest reviews, so while we’re happy you had an extra special experience, we ask you to tell us (your readers) the whole story.

What if I had a bad experience? Can I say something negative?

Sure. We want to hear about your good experiences and your bad ones. Be sure to include all the relevant facts and details.

But whether it’s a positive review or a negative one, please keep in mind that your opinions are generally protected but posting false information can have legal ramifications.

Does Top 5 Autoresponder Reviews ever remove reviews?

Rarely. But in some cases a member of the Top 5 Autoresponder Reviews team will remove a review (and will typically email the writer to let them know) if it doesn’t follow these guidelines:

• Conflicts of interest. Your reviews should be unbiased and objective. If there’s any hint of a conflict, please don’t post the review. For example, owners shouldn’t sing the praises of their own businesses or bash their competitors, and users shouldn’t comment on their current or former employers.

• Second-hand experiences and hearsay. For example, you can’t give a deli a bad review because your co-worker complained about his chicken salad. Your reviews must be about your personal experiences, not someone else’s.

• Personal attacks. We can handle strong language, but there’s no need for lewdness, hate speech and other displays of bigotry. Your friends probably know when you’re being funny, but the millions of people who read reviews on Top 5 Autoresponder Reviews may not.

• Relevance. Reviews aren’t the place for rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the normal customer experience.

• Plagiarism. Use your own words to tell us about your experience with a local business, but don’t lift something from another website.

• Blank reviews. A review without text is like a fish without water. Don’t be shy, use that smart noggin and write!

Additionally, a very small number of reviews may be suppressed by our automated software system that determines which reviews are shown on a business page. This system is designed to protect consumers and businesses alike from fake reviews (i.e., a malicious review from a competitor or a planted review from an employee).

Invite

How do I invite friends?

Top 5 Autoresponder Reviews is so much better when the people you know are here. So invite all your friends, family and work colleagues, maybe even some enemies just as long as they have some good reviews! Click on the “Invite Friends” tab in the header of any page on Top 5 Autoresponder Reviews, and enter the email addresses of the people you’d like to invite to join your network.’

We’ve already created an invitation message for you, but feel free to personalize it. The invitation will automatically contain your first and last name as entered in your Top 5 Autoresponder Reviews account settings, and will contain your email address in the “From:” line. When you’re finished customizing your message, just click “Send.”

The invitation will include a link that brings your friend to Top 5 Autoresponder Reviews, where they’ll be able to read more about why Top 5 Autoresponder Reviews is the fun and easy way to make, recommend and talk about what’s great in their world. If they accept your invitation, they’ll automatically appear in your network.

Privacy

What does Top 5 Autoresponder Reviews do with my personal information?

We take privacy very seriously and we hate spam even more than you do. Please take the time to review our privacy policy so you can see exactly what we do with your personal information.

If you receive spammy messages from another Top 5 Autoresponder Reviews member, or if you receive a message that is harassing, abusive, or contains a violation of our Terms of Service, please forward the message to support@top5autoresponderreviews.com.

Membership

How do I cancel my Top 5 Autoresponder Reviews membership?

To cancel your Top 5 Autoresponder Reviews membership, please click here.

If you don’t mind telling us, we’d love to hear why you want to leave. While Top 5 Autoresponder Reviews continues to evolve your feedback makes a big difference. If there’s something you found unsatisfying about Top 5 Autoresponder Reviews, tell us about it and we’ll do our best to try to do better.

Local Business Photos

What kind of photos should I attach to business listings?

Photos should be broadly representative of the business and not an extension of your review. Think about how best to capture the general public’s first impression of the business. On rare occasions, we remove content that doesn’t follow these guidelines:

• Irrelevance. Photos of the interior and exterior of a business are great, but close-ups of you and your friends are better uploaded to your account profile.

• Malicious captions. Feel free to describe your photo, but your review is the best place to express your opinion.

Top 5 Autoresponder Reviews Talk

What is Top 5 Autoresponder Reviews Talk?

Top 5 Autoresponder Reviews Talk is a place for fun, open, honest and real discussions about the goings on in your community. And while it’s easy to quickly engage and post on Talk, remember anyone in the community can read your responses.

What should I post on Top 5 Autoresponder Reviews Talk?

We’d love to hear about…

• Sound off on things to do: “Who has the best happy hour in town?”

• Share your local knowledge: Know an answer to a question on Talk? Do tell!

• Celebrity spotting: “I just saw Brangelina at the corner of Hollywood and Vine.”

Imagine it. All the best local conversations being driven by you and Top 5 Autoresponder Reviewers like you.

What’s not OK on Top 5 Autoresponder Reviews Talk?

We all want Top 5 Autoresponder Reviews to be a vibrant and healthy local community, so this means living with some common sense social norms that we like to think of as Top 5 Autoresponder Reviews-worthy behavior.

Bad behavior makes Talk less fun for everyone, so avoid the following:

• Vicious or lewd name-calling

• Threatening anyone with harm

• Incessantly harassing or fighting with others

• Hate speech (racial slurs, bigotry, etc.)

• Posting personally identifiable information of other Top 5 Autoresponder Reviewers (full names, email addresses, phone numbers, addresses)

• Posting on Talk under multiple identities by the same person

• Unwelcome promotion of a business or event

• Posting off-topic Talk posts

• Generally, not being cool

When we are made aware of Top 5 Autoresponder Reviewers engaging in these behaviors, we have no choice but to consider taking action including possible suspension of the offending Top 5 Autoresponder Reviewer’s account. So please, let’s all keep it civil and enjoy this open forum for local discussion.